Monday, January 23, 2012

Random Rant

I just spent over 2 hours on the phone with AT&T (they don't suck), MedCo (they don't suck), and Nicor (they kinda suck a lot).

I know that the gas company regularly does estimates instead of actual readings. I understand the practice. I do however find it ironic that I just got a massive amount of attitude from the CS lady because I asked for an actual reading on our house in IL. I find it a bit shady that after 6 months of paying $4.95 a month for ZERO gas usage they decide to do an estimated reading of $115 for January. She then repeatedly urged me to call back after they do a reading because I will probably still owe money. Yes ma'am I understand...it will be $4.95, how about I don't sit on hold with your ridiculous company for another 37 minutes and just guestimate the $4.95. She kept insinuating that I was CLEARLY mistaken and how silly of me to think I'd be getting off paying so little. I mean...I've only been doing that for 6 months. I must have just been mistaken.

I just very much appreciate shady business practices. I highly doubt that the company looked at my history and decided to just do an estimate after 6 months of inactivity. The estimate of course was based off of last years usage, when we lived there. I'm assuming that some people don't even think about this and just blindly pay the bills and thats why I was getting attitude from this woman, but wow....I am REALLY not in a take crap sort of mode today.

And now back to your regularly scheduled blog inactivity.

No comments: